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Subaru Transmission Repair in Killeen, TX
Testimonials
The Golden Rule
Even From Georgia They Helped!!
“ I had a fantastic experience at Cleobay Subaru. The staff was incredibly kind and attentive, ensuring that all my needs were met with exceptional care. Their professionalism and friendly service made the process of buying my new Crosstrek smooth and enjoyable. I highly recommend Cleobay Subaru to anyone in the market for a new car. Scott my super kind salesman, Sean the finance wizard, and Josh the manager were so fantastic! My husband is normally super negative at dealerships but while we were waiting on numbers we talked with the staff about anime, they truly made our buying experience so easy. Also a special shoutout to Thomas and Taylor! While my husband and I were stationed in GA they answered all my questions for 2 months over the phone before we were ready to purchase! ”
All The Time In The World For Customers
“ They were able to help me out of a real jam. Took up a huge chunk of their day, but they were able to get me into a new car. Thanks Uriel! ”
Just A Saturday Visit
“ Stopped in on Saturday to get a 24 WRX and Laurentz Walker helped me out big time. Got a fair price for my trade in and a great deal on the car. He was able to answer any question I had and conducted himself in an extremely professional manner. Highly recommend going to see him if you are looking to get into a new Subaru. From sales to finance I had a very pleasant experience. ”
Subaru Service Always Has My Back!
“ This dealership is amazing they work with you they talk to you they're consistent and they always solved any issues that came up. These guys are amazing they're clean. They're respectable and quite friendly. You definitely want to come here. ”
Warranty Issues Taken Care Of!
“ We had a warranty issue with our Subaru. Brandy, our service representative, took care of the issue and got our Forester back with a minimum wait. The service was done quickly and efficiently. I even got a follow-up call from their warranty person to determine if we were satisfied. Excellent service overall. ”
Easy Process!!
“ Taylor Wilson did an excellent job in helping us. He made buying our new car a very easy process. I highly recommend this dealership. ”
Excellent Attention!!
“ Excellent attention and great service. Thanks to Alfredo Peñalvert for your time. ”
Hail Sucks, But Subarus Are Family
“ I love Cleo Bay Subaru. The people are so friendly and helpful. I bought my first car from them a year and a half ago. Sadly that car was totaled in a hail storm. I went right back to Cleo Bay Subaru to buy the same car I lost in the storm. They were so supportive and helpful and accommodating. And I guess you can tell I love my Subaru because I bought another one. Love my Outback! It's stylish, drives amazing and I love all of the bells and whistles. I'll be back! (hopefully not due to another hail storm!) ”
The WHOLE Experience
“ This was hands down the BEST buying experience. No pressure sales, and I felt like Taylor truly listened to our wants. He ordered our custom Outback and kept us informed of its progress through the build. Their service department is top-notch, too! Every time I have my car in for service, the staff is pleasant and keeps me informed before I can ask about my car. ”
Excellent Service, All Personnel Were Very Courteous!
“ Excellent service all personnel were very courteous and professional would recommend this dealer ship to anyone. ”
Above And Beyond!
“ Hunter and Josh went out of their way to ensure that we were well taken care of with our new vehicle purchase. They ensured that we were very happy before we left the lot. I will definitely recommend them for your future vehicle purchases. ”
Best Selection, Price, And Customer Service!
“ What an outstanding car buying experience. Cleo Bay Subaru far exceeds any of our car buying experiences. What makes Cleo Bay better is their honest customer service which is truly unbelievable. After seeing one of their cars advertised on Auto trader, with extremely low miles and fantastic price, we visited the Cleo Bay website and began researching their inventory and BBB rating. We were impressed by what I saw and called to “feel them out”. With no appointment scheduled and impressed by what I heard, we decided to make the 1 hour drive from Waco to Killeen to see their operation for ourselves. We were welcomed by Mark Timm as soon as we pulled up. We found a very professional and clean showroom with some very nice antique automobiles. We knew what we were there to see. The entire Cleo Bay staff is highly knowledgeable about each car in their inventory and never pressures you to buy, which is truly refreshing. Even when it came to the warranty, we felt absolutely no pressure. In fact, we were able to extend the factory bumper-to-bumper warranty due to the vehicle being so new and such low mileage. With our particular purchase, we found their price of the Jeep Cherokee Trailhawk to be up to $5000 cheaper than we could find anywhere else --unbelievable! What sealed the deal was the awesome trade-in allowance they offered us on our 2014 Ford Escape Titanium which was more than any other dealer had offered us. Simply put, Cleo Bay offers the best selection, price, and customer service you will find. In fact, if you don’t find exactly what you are looking for, just tell Mark what you want and he will try to find it for you. Visit Cleo Bay Subaru in person or even give Mark Timm a call and you will know exactly what I mean about their honest customer service. We will definitely recommend Cleo Bay Subaru to all friends/family and purchase our next vehicle with them. Thanks again Mark and staff! ”
I Really Like The Service I Get Here
“ I really Like the service I get here. They are courteous, flexible and always go out of their way to give you good service. ”
Genuinely Welcoming Atmosphere
“ I had a great experience here purchasing my Crosstrek with my husband. Both guys that helped us make the decision to buy were very helpful, knowledgeable, and patient. They also were not pushy at all regarding our budget and choice to take a couple days to think it over, which I appreciated more than I can express. Mark was our salesman, and Shawn was our finance guy. I had lots of questions , and they answered them all thoroughly. They were also very personable/relatable people that made us feel like they heard our concerns and valued our buying experience. Honestly, everyone that I ran into during our time there was friendly. I enjoyed the genuinely welcoming atmosphere. I took off one star because they did not have any base model Outbacks available to look at (the original car I was considering). I also felt a bit misled regarding the interest rate I would receive. I was under the impression that with my credit score and choice to purchase a new vehicle, my interest rate would be lower than it ended up being. However, this could have just been a misunderstanding on my part. ”
“ This dealership was amazing! My husband and I just left a Subaru dealership in Georgetown, that wouldn't help us at all. So we decided to try this one here, and they helped us out. Our salesman Thomas was wonderful, he showed my husband the vehicle he wanted and explained everything and every feature to him perfectly. Everyone there was friendly, I cannot help but recommend this dealership. Thank you for helping us and treating like people, after we were treated like crap earlier at the previous dealership. ”